Public self-serve paid checkout is not generally enabled. Pricing and plan-builder estimates do not create a subscription or activate data. Some billing controls describe restricted test workflows.
Ask about an existing arrangement
Contact support through the Oddswire Messenger or [email protected]. Include your workspace reference, the requested plan change and any relevant invoice or saved action reference. Do not include card numbers, passwords or API keys.
If a billing action has an uncertain result
Retain the original request/action reference. Reopen or reconcile that same action rather than submitting a fresh one. A browser return page, metadata value or missing confirmation does not prove payment success or failure. Contact support if the original action remains unresolved.
Access and usage stay separate
A payment event, plan selection or refund is not a source-use approval. Used or reserved API credits and existing access reviews are not reset merely by changing a plan or rotating a key. Source and feature permissions must be checked independently.