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Why does my new account have no data access?

Understand the difference between signup, API keys, credits and approved source access.

A new Oddswire workspace intentionally starts with zero data grants and no credit allocation. This can be normal even after you have verified your email and created an API key.

Check your actual permissions

  1. Open Coverage and Usage.

  2. Use the free GET /v1/account/entitlements check to inspect current namespaces and features.

  3. Request data only within the returned scope.

An API key identifies your account. Credits allow eligible metered requests. Neither creates source permission. API, Terminal, WebSocket, history/export and alerts may require separate approval. Region, intended use and review expiry also matter.

Request a review

Contact support with your intended use, bookmakers/regions, sports, markets, delivery method and approximate request volume. Explain whether you need internal analysis, display, exports or redistribution. Do not send a key.

Catalogue membership, a plan estimate, payment-return page or a successful technical connection does not grant data. Repeating denied calls, changing namespaces or opening another account will not resolve a missing approval.

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